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The position is located in the Smithsonian Institution's Office of Visitor Services. The Smithsonian Institution is the world's largest museum and research complex, consisting currently of 19 museums, galleries, the National Zoological Park, and nine research facilities. The Office of Visitor Services (OVS) is the principal office at the Smithsonian responsible for understanding, designing and improving all stages of a visitor's journey, from planning, to visit and post-visit experiences. The Office enables the Smithsonian's mission through its activities as the primary point of contact for Smithsonian visitors. In addition OVS provides internal services to Smithsonian staff who serve visitors, including over 6,000 volunteers.
The position serves as deputy to the Office Director in managing the overall performance of OVS programs, and supervising a small, cross-functional team. Additionally, the position works with the Director to develop new programs and strengthen existing programs and services.
The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery." The Smithsonian Institution is an equal employment opportunity employer.