State Health Insurance Benefits Advisors (SHIBA) Volunteers Wanted to help people in our community. SHIBA relies on trained volunteers throughout the state of Washington to help people with Medicare. The training process has three components: self study, training, and in-person classes. SHIBA Field Officers teach classes on volunteering and Medicare to groups of volunteers in different parts of the state throughout the year. Once you've completed your training, you will become a certified SHIBA volunteer, and you will work directly under a SHIBA coordinator and will be assisting clients with their Medicare benefit options. SHIBA's success is built on a statewide network of trained volunteers. A good volunteer candidate:
- Enjoys helping others
- Is dependable, understanding, patient, and compassionate
- Has good communication skills
- Can protect client confidentiality
- Has no conflict of interest
- Wants to provide SHIBA services
- Has computer skills or is willing to learn
